Terms & Services

Last Updated: [Insert Date]

Welcome to Shiva Aura Rudraksh. These Terms & Conditions (“Terms”) govern your use of www.shivaurarudraksh.com (“Website”) and any products or services offered through the Website.

By accessing, browsing, or purchasing from our Website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our Website.

1. About Us

This Website is owned and operated by Shiva Aura Rudraksh. Throughout the Website, the terms “we,” “us,” and “our” refer to Shiva Aura Rudraksh.

We offer authentic Rudraksha beads, malas, bracelets, spiritual accessories, and related products through this Website.

2. Eligibility

By using this Website, you confirm that:

  • You are at least 18 years of age or have the consent of a parent or legal guardian.

  • You have the legal capacity to enter into binding agreements.

  • You will use this Website only for lawful purposes.

3. Online Store Terms

You agree not to:

  • Use our products or services for any unlawful purpose.

  • Violate any applicable laws or regulations.

  • Upload or transmit viruses, malware, or harmful code.

  • Interfere with the security or operation of the Website.

Any violation may result in suspension or termination of access to our Website.

4. Product Information

We strive to display accurate descriptions, images, and specifications of all products.

However:

  • Rudraksha beads are natural products and may vary in size, shape, color, texture, and appearance.

  • Product images are for illustration purposes only.

  • Colors may appear differently depending on device screens and display settings.

  • Natural variations do not constitute defects.

We reserve the right to modify product descriptions, pricing, or availability without prior notice.

5. Pricing and Payments

  • All prices are displayed in Indian Rupees (INR).

  • Prices are subject to change without notice.

  • Payment must be completed before order processing, except for approved Cash on Delivery orders.

  • We reserve the right to refuse or cancel any order at our discretion.

In the event of pricing errors, we reserve the right to cancel affected orders and issue applicable refunds.

6. Orders and Acceptance

Once an order is placed:

  • You will receive an order confirmation.

  • Order confirmation does not constitute final acceptance.

  • We reserve the right to cancel orders due to product unavailability, pricing errors, suspected fraud, or other operational reasons.

If payment has been received for a cancelled order, an appropriate refund will be processed.

7. Shipping and Delivery

We aim to dispatch orders promptly; however:

  • Delivery timelines are estimates only.

  • Delays caused by courier partners, weather conditions, strikes, or unforeseen circumstances are beyond our control.

  • Shiva Aura Rudraksh shall not be liable for delivery delays once orders have been handed over to shipping partners.

8. Return, Replacement & Refund Policy

All returns, replacements, and refunds are governed by our separate Return & Refund Policy available on the Website.

Customers are encouraged to review the policy before placing an order.

9. Spiritual and Religious Disclaimer

Rudraksha beads and spiritual products are traditionally associated with spiritual, religious, and cultural beliefs.

Shiva Aura Rudraksh does not guarantee:

  • Specific spiritual outcomes

  • Financial benefits

  • Health improvements

  • Personal success

  • Religious experiences

Individual experiences may vary, and products should not be considered medical, financial, or professional advice.

10. Intellectual Property

All content on this Website, including:

  • Logos

  • Product photographs

  • Designs

  • Graphics

  • Text

  • Videos

  • Website content

is the property of Shiva Aura Rudraksh and is protected under applicable intellectual property laws.

Unauthorized reproduction, copying, or distribution is strictly prohibited.

11. User Content and Reviews

By submitting reviews, comments, feedback, photographs, or other content, you grant Shiva Aura Rudraksh a non-exclusive, royalty-free right to use, publish, and display such content for business and promotional purposes.

You agree not to submit content that is:

  • False or misleading

  • Offensive or defamatory

  • Illegal or infringing on third-party rights

We reserve the right to remove any content at our discretion.

12. Third-Party Services and Links

Our Website may contain links to third-party websites, payment gateways, or service providers.

We are not responsible for:

  • Third-party content

  • Privacy practices

  • Products or services offered by third parties

Your interactions with third-party services are governed by their respective policies and terms.

13. Limitation of Liability

To the maximum extent permitted by law:

Shiva Aura Rudraksh shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

  • Website usage

  • Product purchases

  • Delivery delays

  • Technical issues

  • Service interruptions

Our total liability shall not exceed the amount paid by the customer for the specific product involved.

14. Indemnification

You agree to indemnify and hold harmless Shiva Aura Rudraksh, its owners, employees, affiliates, and partners from any claims, liabilities, damages, expenses, or losses arising from:

  • Your misuse of the Website

  • Violation of these Terms

  • Violation of applicable laws

  • Infringement of third-party rights

15. Privacy

Your use of this Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

16. Termination

We reserve the right to suspend or terminate access to the Website without notice if we believe a user has violated these Terms or engaged in unlawful activity.

17. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this Website shall be subject to the exclusive jurisdiction of the courts located in [Your City, State].

18. Changes to Terms

We reserve the right to update, modify, or replace these Terms at any time.

Updated versions will be posted on this page, and continued use of the Website constitutes acceptance of the revised Terms.

19. Contact Information

For questions regarding these Terms & Conditions, please contact:

Shiva Aura Rudraksh
Website: www.shivaurarudraksh.com
Email: [support@shivaurarudraksh.com]
Phone/WhatsApp: [Your Contact Number]
Address: [Your Business Address]